“How can I help you?”
Saturday, March 21st, 2009Recently Alan Davies - a fellow social networker and webmaster for Junction 31, Cultural Enterprise and Cymro.Org - considered the question “How can I help you?”; or more precisely, “How should the technology provider and business club work together?”
In my view the role of the technology provider is (in theory) easy - deliver the platform that supports the nature and form of the network. However, as more feature rich low cost systems become available, the real ‘value add’ is not in the technology but in ‘hand holding’, partnerships and collaborations.
If you’re a business network and are wondering how to approach digital networking, my advice is you won’t go far wrong by asking your technology provider “how they can help you”, and going with the ones that display a real understanding your business requirements.
As the technology provider, “How can I help you?” is by running the ‘digital network’ for the business club, while the club provides the members and the raison d’être.
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Business clubs exist to support their members through formal and informal networking around a social environment. Unless you understand why the members join and where they gain value, you can’t provide the digital networks they require. This is where a specialist social media supplier, like 41 Days, come in (41 Days is the technology business behind WalesCyrmu.com and back world class social media applications with vast business experience). 41 Days are happy to answer the question, “How can I help you?”
